Policies

  • Return and Exchange Policy

    Bracelets, Charm Bracelets, and Charms must be returned in their natural state. The items must be returned within 7 days of receiving items. If these steps are not followed, the return request will be denied. Refunds will be given back in store credit. Shipping charges are not refundable.

  • Refund Policy & Restrictions

    Refunds will be returned in store credits only.

    No refunds or returns on any pierced jewelry due to sanitary reasons.

    For any other questions please email nainaisllc@gmail.com

  • Shipping Policy

    Please expect your items to be shipped within 7-14 business days.

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